A RAG-powered support widget that answers customer questions instantly from your private knowledge base — 24/7, without any human agent. Reduce support tickets by up to 70%.
Answers up to 70% of routine support questions automatically — reducing tickets, wait times, and pressure on your human support team.
Trained exclusively on your SOPs, FAQs, product docs, and policies. Every answer comes from your data — no hallucinations, no generic responses.
Window Buffer Memory with a 10-message context window — the agent remembers everything said earlier in the chat session.
Uses OpenAI embeddings + Pinecone to find the most semantically relevant answer from your knowledge base — not just keyword matching.
If the knowledge base doesn't have the answer, the agent escalates gracefully — directing the customer to a human agent or your contact details.
One script tag on your website — the widget appears instantly. Works on WordPress, Webflow, custom HTML, or any platform.
The chat widget receives the customer query and passes it to the n8n AI Support Agent via webhook.
The agent queries the Pinecone vector store using OpenAI embeddings — finding the most semantically relevant answer from your knowledge base.
The agent returns a clear, concise answer sourced directly from your documentation — with conversation memory across the session.
If the knowledge base doesn't have the answer, the agent gracefully escalates — directing the customer to a human agent or your contact details.
Handle onboarding questions, feature FAQs, billing queries and troubleshooting — without hiring more support staff.
Answer order status, return policy, shipping queries and product questions — automatically, around the clock.
Clinics, agencies, consultancies — deflect routine enquiries and let your team focus on high-value work.
We'll train the AI Support Chat Widget on your FAQs, SOPs and product docs — and deploy it on your website within days.
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