Put a chat widget on your website. Customers type their order number or name — the AI reads your live delivery Google Sheet and replies with accurate status instantly. No helpdesk. No manual lookups.
The AI queries your actual delivery tracking sheet in real time — no data migration, no duplication, no sync required.
Google Gemini reads the customer's natural language query and maps it to the right row in your sheet — handles partial names, order numbers and dates.
Customers get their delivery status, expected date and courier info in seconds — without waiting for a human agent.
Remembers the full chat session — customers can ask follow-up questions without repeating their order details.
One script tag on your website — the widget appears instantly on WordPress, Shopify, custom HTML or any platform.
If the order isn't found, the agent gracefully asks for more details or directs the customer to your support contact.
Widget loads on your website. Customer types their order number, name or tracking query in plain language.
Google Gemini processes the natural language input and determines what to look up in your delivery sheet.
The agent reads your live Google Sheet — searching across order IDs, names, statuses and courier details.
Customer receives a clear, friendly reply with their delivery status, courier name and expected delivery date.
Customer can ask "what about my other order?" or "when was it dispatched?" — the agent remembers context throughout.
Replace your "where is my order?" support volume with an AI that reads your sheet and answers instantly — 24/7.
Give your clients a self-service delivery status widget — reduce inbound calls and emails dramatically.
Connect to your Shopmozo or BigShip tracking sheet — customers get status without ever contacting your team.
We'll embed the AI Delivery Status Agent on your website connected to your live delivery sheet — live in days.
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