HomeProductsWhatsApp AI Feedback Collector
Production Ready · WhatsApp WABA · Autonomous AI Agent
CRM & Feedback Automation

WhatsApp AI
Feedback
Collector

An autonomous AI agent that collects structured feedback from hundreds to thousands of event attendees over WhatsApp — in natural language, with zero rigid menus and zero manual follow-up.

💬 WhatsApp WABA 🧠 Autonomous AI Agent 🗄 DB-Driven Questionnaire ⚙ n8n 📋 Full Audit Log
🤖
Event Feedback Agent● Online
👋 Thank you for attending! We'd love your feedback. How was the audio quality at the venue today?
It was pretty good, could have been a bit louder in the back rows though ✓✓
Got it — noted the audio was good but could be louder at the back. How about the display and visuals?
Excellent, very clear screens ✓✓
📌 Noted. Overall, how would you rate your experience today? (1–10)
9 definitely ✓✓
✅ Thank you! Your feedback has been recorded. Jazakallah Khair.
What It Does

Feedback that actually gets collected —
because attendees just reply on WhatsApp.

🧠

Fully Autonomous AI Agent

No scripted decision trees, no rigid menu options. The AI agent reads each reply in natural language, understands intent even when phrased unexpectedly, and moves the conversation forward intelligently.

🗄

DB-Driven Questionnaire

The entire questionnaire — question order, wording, valid answer ranges and conditional follow-ups — lives in a single database table. New event, new questions? Edit the data. Zero workflow changes.

👤

Self-Service Onboarding

Unrecognised phone numbers are not rejected. The agent collects the person's details, registers them against the correct event session, and rolls straight into feedback — one seamless conversation.

📋

Full Message Audit Log

Every inbound and outbound message logged per participant — what was asked, what they said, when. Full auditability at any scale. No gaps, no ambiguity.

🌐

Multi-Event, Multi-Session

Supports multiple events running simultaneously, each with their own participant lists, question sets and session identifiers. The agent routes each attendee to the correct event automatically.

📦

Installable & Licensable

Delivered as a production-ready package on the client's own infrastructure, with their own AI credentials and WhatsApp endpoint. Includes support plan. Ready to resell to their own customers.

Attendee replies.
AI understands.
Data structured.

01

Attendee Sends Any Message

The agent is triggered when an attendee sends a WhatsApp message — even just "hi". No special format required.

02

Agent Checks Registration

The agent calls a database tool to look up the phone number. If unregistered, it collects their details and registers them to the active event session first.

03

Questionnaire Loaded from DB

The agent fetches the next unanswered question from the database — based on the event, session and what the participant has already answered.

04

AI Reads Natural Language Reply

The participant can write anything. The AI interprets their reply, extracts the structured answer, validates it against the question's rules and saves it via a database tool.

05

Next Question or Completion

The agent asks the next question, or sends a personalised thank-you when all questions are answered. Every exchange logged in full.

Questionnaire Table — DB Driven
QuestionTypeRange
Audio qualitytextopen
Display & visualstextopen
Seating comfortrating1–5
Accessibilitytextopen
Overall experiencerating1–10
Edit this table for a new event. Zero workflow changes. Agent reads the updated questions automatically on the next run.
Why This Approach

Traditional feedback systems fail at scale.
This one doesn't.

✗  Traditional Feedback

  • Google Form link nobody opens after the event
  • Rigid chatbot breaks when people don't type "1" or "2"
  • Unknown numbers get rejected — lost data
  • New event requires rebuilding the workflow
  • No audit trail — impossible to verify at scale
  • Low completion rates — attendees abandon halfway

✓  WhatsApp AI Feedback Collector

  • Runs entirely on WhatsApp — no link, no app, no form
  • Understands natural language — any reply format works
  • Unknown numbers self-register seamlessly mid-conversation
  • New event = edit database table, nothing else
  • Every message logged — full audit trail at any scale
  • High completion — conversational flow feels natural
0Workflow changes per event
100%Messages audited
AnyReply format accepted
Attendees supported
Who It's For

Built for any organisation running events at scale.

🏛

Religious & Community Organisations

Collect post-programme feedback from hundreds or thousands of attendees across cities — over a channel they already use every day.

🎓

Educational Institutions

Post-exam, post-event, post-session feedback from students and parents — structured, logged and ready for analysis without manual data entry.

💼

Corporate & Conference Organisers

Replace post-event email surveys with a WhatsApp AI conversation that attendees actually complete — in the venue, on the way home, anywhere.

Collect feedback that
actually gets submitted.

We deploy the WhatsApp AI Feedback Collector on your infrastructure — configured to your event structure, questions and WhatsApp number.

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